The trade-off no one wants to make
By jon
Every six months or so I write down what’s been bothering me about the way we work. Most of these notes never become anything.
The shape of a good retrospective
By jon
There’s a particular kind of project that survives by accident. It picks up requirements faster than it picks up reasons, and by the time anyone notices, it’s everyone’s least favourite Tuesday.
Designing systems that survive their authors
By jon
If you’ve worked on the kind of product where someone always wants “just one more thing” before launch, this post might already feel familiar.
The friction we didn’t see coming
By jon
I keep coming back to the idea that most teams don’t have a process problem so much as a permission problem. Not in a hierarchical sense — in the sense of who feels allowed to push back.
Building rituals into a remote week
By jon
We’ve been quietly running a small experiment for the last quarter. The setup wasn’t dramatic and the results aren’t either, but a few people asked what we did, so this is the long version of what we…